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Shipping Policy

Free Shipping to over 200 countries

We are keen to bring our customers great value and service. That’s why we provide FREE TRACKED shipping from our warehouse partners around the world (including Australia, USA, Canada, New Zealand, United Kingdom, France, Switzerland, Hongkong, India and others). 

Lost/Missing Packages

Essential Stockist will not be liable for theft or misplaced items, in these instances the shipping carrier can be contacted directly with the tracking number provided. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will take full responsibility of the original order that was made.

Shipping Times

Essential Stockist partners with fulfilment warehouses & delivery partners in most major cities. Our shipping partners include FedEx, USPS and AUSPOST. 

Average delivery time for all orders is 7 to 10 business days. By location, general shipping timeframes are below: 

Location

*Estimated Shipping Time

United States & Canada

7-10 Business days (USPS or DHL)

UK & Europe

8-12 Business days (FedEx or DHL)

Australia & New Zealand

8-12 Business days (AusPost or FedEx)

Japan & South East Asia

10-14 Business days

Rest of the world

14-21 Business days

 

Tracking Information

You will receive an email with a tracking number once your order is shipped.

For some delivery partners, it may take up to 2-3 business days for the tracking information to be uploaded on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.

If you have any other questions, please contact us and we will be happy to help you out.